Privacy policy

Last updated: September 3, 2026

KOEM PARTS is an online store operated by GANDAKOREA, a registered sole proprietorship in South Korea. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit koemparts.com, purchase products, contact us, or otherwise use our services.

INFORMATION WE COLLECT

Depending on how you use our website and services, we may collect:

  • Contact and account information, including your name, email address, telephone number, billing address, shipping address, and account details.

  • Order and transaction information, including products viewed or purchased, payment confirmation, shipping information, returns, refunds, and customer service communications.

  • Vehicle and compatibility information that you voluntarily provide, including vehicle make, model, year, VIN, OEM part number, and photographs.

  • Device and usage information, including IP address, browser type, device information, pages viewed, referring website, and interactions with our website.

  • Information collected through cookies and similar technologies.

Payment information is processed by Shopify and authorized payment providers. GANDAKOREA does not normally receive or store complete payment card numbers.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process and fulfill orders, payments, shipping, returns, and refunds.

  • Provide product identification and vehicle compatibility assistance.

  • Respond to inquiries and provide customer service.

  • Maintain customer accounts and communicate order updates.

  • Detect fraud, protect our website, and enforce our policies.

  • Improve our website, products, and customer experience.

  • Provide marketing communications where permitted by law.

  • Comply with legal, tax, accounting, and regulatory obligations.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, analyze website usage, prevent fraud, and support advertising and marketing activities.

You may control cookies through your browser settings or any privacy choices provided on our website. Disabling certain cookies may affect website functionality.

HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers that help us operate our business, including Shopify, payment processors, shipping carriers, analytics providers, customer service providers, fraud-prevention services, and marketing platforms.

We may also disclose information when required by law, to protect our legal rights, in connection with a business transaction, or with your consent.

We do not sell personal information for monetary consideration.

SHOPIFY

Our store is hosted by Shopify. Shopify processes personal information necessary to provide its ecommerce services. Information about Shopify's privacy practices is available at:

https://www.shopify.com/legal/privacy

INTERNATIONAL DATA TRANSFERS

Because we sell internationally and use service providers in multiple countries, personal information may be processed outside your country of residence. Where required, appropriate safeguards will be used for international transfers.

DATA RETENTION AND SECURITY

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and organizational safeguards. However, no electronic transmission or storage method is completely secure.

YOUR RIGHTS

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

CHILDREN'S PRIVACY

Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations. The revised policy will be published on this page with an updated date.

CONTACT INFORMATION

KOEM PARTS is operated by GANDAKOREA.

Business operator: GANDAKOREA
Store brand: KOEM PARTS
Business registration number: 352-09-00239
Email: info@koemparts.com
Phone / WhatsApp: +82 10-5567-0102
Website: https://koemparts.com

Business address:
1-1504, Elysia Twin, 63-4 Galcheon-ro 7beon-gil, Giheung-gu, Yongin-si, Gyeonggi-do 17064, Republic of Korea